Privacy policy

Privacy Policy

Last updated: March 22, 2026

TommoTorque operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). TommoTorque is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Digital Products Only

All products offered are digital guides only. We do not sell or ship any physical products.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. Depending on how you interact with the Services, we may collect or process the following categories of personal information, including inferences drawn from this personal information:

  • Contact details: name, address, billing address, shipping address, phone number, email address.
  • Financial information: credit/debit card and financial account numbers, payment information, transaction details.
  • Account information: username, password, security questions, preferences, and settings.
  • Transaction information: items viewed, added to cart, wishlist, purchased, returned, exchanged, or canceled.
  • Communications with us: messages sent for support inquiries.
  • Device information: device, browser, network connection, IP address, and other unique identifiers.
  • Usage information: interaction with Services, including navigation patterns.

Personal Information Sources

We may collect personal information from:

  • Directly from you when you create an account, use the Services, communicate with us, or provide information.
  • Automatically through the Services (cookies, device info, etc.).
  • From service providers acting on our behalf.
  • From partners or third parties.

How We Use Your Personal Information

We may use personal information for the following purposes:

  1. Provide, Tailor, and Improve Services
    • Process payments, fulfill orders, remember preferences, send notifications, manage accounts, facilitate returns, allow posting reviews, and provide a customized shopping experience.
  2. Marketing and Advertising
    • Send promotional communications via email, text, or mail, and show online ads.
    • By providing your email, you agree to receive transactional and, where opted in, promotional communications from us.
  3. Security and Fraud Prevention
    • Authenticate accounts, secure transactions, detect fraud, and protect public safety.
  4. Communicating with You
    • Provide customer support and maintain our business relationship.
  5. Legal Reasons
    • Comply with laws, respond to legal process, enforce terms or policies, and protect rights.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate purposes, including:

  • Service Providers: Shopify, IT management, payment processing, analytics, customer support, cloud storage, and digital product delivery.
  • Marketing Partners: For personalized advertising.
  • Third-Party Links: We may provide links to third-party platforms such as Alibaba. We are not responsible for any transactions, purchases, or interactions with these suppliers. All purchases are at your own risk.
  • Affiliates or Corporate Group: For operational purposes.
  • Business Transactions: Merger, bankruptcy, legal obligations, enforcement of rights.

Relationship with Shopify

The Services are hosted by Shopify. Information submitted is transmitted to and shared with Shopify, which may process personal information outside your country. Shopify may also use aggregated information to improve Services. For details on Shopify privacy, see Shopify Privacy Policy.

Children's Data

The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. Parents may request deletion of such information by contacting us.

Security and Retention of Your Information

No security measures are perfect. Information in transit may not be fully secure. Retention depends on account needs, legal obligations, disputes, or policy enforcement.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Access, correction, deletion, and portability of personal information.
  • Opt out of sale or sharing for targeted advertising.
  • Objection or restriction of processing.
  • Withdrawal of consent.

Requests can be made via the contact details below. Verification may be required.

Global Privacy Control: We honor opt-out signals where applicable. Learn more at Global Privacy Control.

Complaints

If you have complaints about our handling of personal information, contact us or your local data protection authority.

International Transfers

We may transfer personal information outside your country. Transfers outside the EEA or UK will rely on recognized mechanisms like Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. The “Last updated” date will reflect changes.

Contact

For questions or to exercise your rights, contact us at:
Email: tommo_buisness@outlook.com - or just click the contact section on our website, fill it out and press send.